What Questions Should You Ask Movers?

Most people like to shop around for a Chicago moving company before making a final decision. If that’s the case, there are certain questions that you want to ask. When you ask these questions, you want to hear solid answers so that you know whether or not you are dealing with true professionals.

Some of those questions are:

#1 Do you give binding quotes? This one is important for the fact that binding quotes means you are not dealing with a mover that is going to change the figure on you when it is all said and done.

#2 What extra charges may I incur? You should check for charges such as those involved when large items are being moved or there is a little distance to be traveled.

#3 What forms of payment do you accept and what are the terms?

#4 What type if insurance do you include with your quote? What are all of my options?

#5 What is the process if something is broken and who is responsible for the broken item(s)?

#6 What sort of affiliations do you have? Affiliations show that the company is credible. Look for Better Business Bureau ratings and also look for involvement in community groups.

#7 What is your level of experience?

You also want to make sure the Chicago movers have an actual office. You don’t want to talk to a broker. You want an actual company with a physical location within Chicago. You should be able to physically go there if you would have to.

Lastly, check for testimonials and even referrals if you want to find out what others have experienced. Seeing what others have to say about Chicago moving services can help you in your decision. Your goal should be to have the best moving experience possible.

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Your Rights as a Consumer When Moving Within Illinois

When moving, you and New City Moving, both have rights. It is important that you understand these rights so that you know what you are entitled to and what you are not entitled to.

The following are the rights and responsibilities between you and New City Moving :

#1 If you are presented with a document that is partially complete, you should ensure that the document is as complete as it is going to be before signing. The document should contain shipping information and other charges for services rendered

#2 You may request that your pick up and delivery be guaranteed.

#3 Your mover does have a responsibility regarding lost and damaged items. You will have the choice between valuation and actual insurance, in which your Chicago Moving Company should explain the difference.

#4 You can request that your items are reweighed if you believe that there has been an error made at any point. Or if you are making a local move you will be billed by the hours taken to complete the move.

#5 Complaint information can be retrieved from the Illinois Commerce Commissions website located at www.icc.illinois.gov/

#6 When comparing each moving company in Chicago that you are interested in, make sure you do not disclose any information about other movers to the companies you are inquiring with. This could compromise the accuracy of estimates and cost more in the long run.

By knowing your rights and responsibilities and the rights and responsibilities of the mover, you can ensure that your moving experience is one that runs as smooth as possible.

Please feel free to checkout the “Household moves in Illinois, a Consumer Guide” located at our website at http://www.newcitymoving.com/illinois-consumer-guide.php

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